KR
Kelly R
1 reviews | Active since Apr 2011
14 May 2015, 20:44
MTN bring out a special mid month
I am actually really annoyed with MTN, I renewed my contract on 1 May 2015 and this evening I get an email for the exact contract I took out at a cheaper rate and more data. How can you do that? You bring out specials on the 1st of every month- what a shocker, I guess we shouldn't be surprised, always upsetting clients!
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Replies (1)
MTN South Africa's replyOfficial
15 May 2015, 19:13Hello kellyrowe,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
MTN South Africa's reply15 May 2015, 19:13
Official
Hello kellyrowe,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***