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Nishen M

1 reviews | Active since Oct 2015

12 Jun 2019, 14:15

Mtn breech of contrac

I have 3 mtn contracts. My data contract was up for renewal and yesterday i had renewed it to the 40gb plus 60gb night surfer. Disappointingly i have recieved my old data allocation of 20gb and not the 40gb i had signed for. This is not what i signed for and i demand it be corrected or my contract must be cancelled. Under the consumer protection act this must happen one way or the other! Furious that i have to go through this forum to get mtn to deliver something they should be.

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Nishen M's update18 Jun 2019, 13:09
Reviewer Update
Hi dinesh

I still have no answer as to whats going on with my data that mtn has not allocated to me even thought i have upgraded my contract. This is beyond unacceptable now. You are the complaints department and you guys still cannot correct this mess. Please contact me asap!