MTN - BREACH OF CONTRACT

<p>I have a topup contract with MTN. They keep suspending my service due to a call limit which is not what I have. I went to the MTN branch at Oakfields to stop the debit order as I wish to paid direct. On the 25 February 2017 I received and sms to pay R608.56 which I did on the 28 Februray 2017. I received conformation from MTN via sms noting received payment. MTN gives me 200 call minutes each month . Today at 09h33 my service was suspended due to payment not been made. I went into the Oakfield branch and according to them there was another invoice that needed to be paid for March 2017 which they calm that I need to paid inadvance instead of fighting it I paid the amount and they lifted the suspension of my service. Well what do you know not even 2 hours later my service is suspended again, I returned back to the Oakfields branch where the service doesnot exist. They now say that I was suspended the first time due to a call limit which I do not have and now the seconded time they say is due to no payment. Which is for the invoice of 2 March 2017 which is due at the end of March 2017 which I have paid on the 13 March 2017. MTN clearly has something to hide as one can not get to speak to a manager as you get through to a call centre agent who can not help. I will be contacting the Ombudsman as MTN is in breach of the contract where by I have a topup and they clearly believe there is a call limit. This is the 3 rd time that my service has been suspended.</p>