MTN breach of Contact. REF ***1

I have been a loyal MTN customer for 2 year, however after my contact expired in December I called your customer service line 808 requesting for my number *** to be migrated to Perpaid but this never happened until NOW!<br> <br> Angelique Jacqueline Lucas sent a request to the Retentions department on this day Date: 1/6/2016 9:34:13 AM. Simphiwe Thwala who was suppose to action this request to migrate my number to prepaid but he did not. then on 7 Mar 2016 MTN continued billing my account I then sent another request to be migrated to prepaid this time around Bongani Mthembu rep**** and said my number will be moved to prepaid and my account will not be billed any longer this also never happened.<br> <br> Now today I got an SMS stating my number has been suspended, MTN breached the 24 month contact I had with them by billing my account after the contractual term had been complete and not migrating my number to prepaid after countless requests that I made telephonically and via email. this is unacceptable I want my number *** back and I am considering leaving MTN as a customer for GOOD.<br> <br> Regards<br> <br> Sipho Masoka<br> <br>