MTN breach contract

<p>MTN took over my cell phone contract from Nashua which was a myMTN100 contract for R369 with a R1 limit.</p> <p>MTN started charging me different amounts every month, up to R881 !! I went to the nearest MTN shop who could not look at my detail account and could only open a log for me. I phoned with promises of being contacted. I opened 2 more logs, I tried to query this on MTN website, MTN complaints Facebook page but NO RESPONSE ever.</p> <p>Then I went to the bank to stop the MTN debit order, hoped I would get response this way. I did, they blocked the phone immediately. This happened early December 2015. In Feb 2016 someone phoned me, I asked them to phone back the next day in order for me to get my log numbers and contract to discuss, they NEVER phoned back. </p> <p>So, without any communication, they handed me over to SSDA who harrass me with mails claiming more and more : R3950, then R4041, then R4149, then R4204 but small sms claims of R177. I reply on each mail they send me, but they also never respond, except for more expensive claims each time. </p> <p>In May 2016 I got hold of someone at *** who informed me that she escalated my query to the Legal department. Again no response from them. IF you try to phone ***, you talk to the machine telling you : yellow...welcome to MTN, the someone ask your ID, then music, then nothing!!! <br />I feel MTN breached their contract, when they blocked the phone, I went to Vodacom to get a contract and I have no problems, I pay my R288 per month for the same type of contract, nothing more.</p>