Mtn boulders shop
I handed in my phone repairs on the 13 of November 2018, and they told me I must wait for 14 working days. But even today my phone is not back from repairs. Now the tell me that my phone didn't go for repairs yet, it's still in their shop. The store manager didn't do anything about that , now I have to wait for her to come back from the long weekend.
Helpful (0)
Replies (6)0
Replies (6)
MTN South Africa's replyOfficial
19 Dec 2018, 10:33Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's reply19 Dec 2018, 10:33
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
's updateReviewer Update
19 Dec 2018, 16:14Good day
I just want to know if you have already did the investigation on your side and what will happened to my phone and when I will get it back
's update19 Dec 2018, 16:14
Reviewer Update
Good day
I just want to know if you have already did the investigation on your side and what will happened to my phone and when I will get it back
's updateReviewer Update
01 Jan 2019, 09:32Morning
I an tired of calling MTN boulders shop without an proper solution, their manager is useless. She doesn't want to comes with the solution. I dont have the phone since 14 November 2018, she doesn't even bother to call me and give me the update. Now i have been trying to call her but she doesn't pick the phone
's update01 Jan 2019, 09:32
Reviewer Update
Morning
I an tired of calling MTN boulders shop without an proper solution, their manager is useless. She doesn't want to comes with the solution. I dont have the phone since 14 November 2018, she doesn't even bother to call me and give me the update. Now i have been trying to call her but she doesn't pick the phone
's updateReviewer Update
01 Jan 2019, 09:32Morning
I an tired of calling MTN boulders shop without an proper solution, their manager is useless. She doesn't want to comes with the solution. I dont have the phone since 14 November 2018, she doesn't even bother to call me and give me the update. Now i have been trying to call her but she doesn't pick the phone
's update01 Jan 2019, 09:32
Reviewer Update
Morning
I an tired of calling MTN boulders shop without an proper solution, their manager is useless. She doesn't want to comes with the solution. I dont have the phone since 14 November 2018, she doesn't even bother to call me and give me the update. Now i have been trying to call her but she doesn't pick the phone
's updateReviewer Update
01 Jan 2019, 09:32Morning
I an tired of calling MTN boulders shop without an proper solution, their manager is useless. She doesn't want to comes with the solution. I dont have the phone since 14 November 2018, she doesn't even bother to call me and give me the update. Now i have been trying to call her but she doesn't pick the phone
's update01 Jan 2019, 09:32
Reviewer Update
Morning
I an tired of calling MTN boulders shop without an proper solution, their manager is useless. She doesn't want to comes with the solution. I dont have the phone since 14 November 2018, she doesn't even bother to call me and give me the update. Now i have been trying to call her but she doesn't pick the phone
's updateReviewer Update
01 Jan 2019, 09:32Morning
I an tired of calling MTN boulders shop without an proper solution, their manager is useless. She doesn't want to comes with the solution. I dont have the phone since 14 November 2018, she doesn't even bother to call me and give me the update. Now i have been trying to call her but she doesn't pick the phone
's update01 Jan 2019, 09:32
Reviewer Update
Morning
I an tired of calling MTN boulders shop without an proper solution, their manager is useless. She doesn't want to comes with the solution. I dont have the phone since 14 November 2018, she doesn't even bother to call me and give me the update. Now i have been trying to call her but she doesn't pick the phone