mtn Bolt uncapped

Please note : I have called the service provider and a total of 5 consultants couldn't resolve the problem (including techs). <br> <br> So I recharged with R40 mtn uncapped bolt. Whatever they call it.. I then activated it using *141*5# as instructed. Received confirmation that the data is activated and ready to be used. Guess what ?? Data network disappeared for the next 60 minutes. With multiple attempts to restart the device (what mtn always tells us) there was no breakthrough. <br> <br> Frustrated me, stuck without Internet decided to call mtn : <br> 1. Spoke to lungelo who couldn't fix the problem but kindly referred me to Charls (555). Charls was able to take me through the network settings on my device and told me to reboot the phone after 10 minutes. Did that and still I had no coverage 2. Called in again and spoke to Lela. She told me that I need to activate the bolt. No matter how much I told her that I did... she seemed unconvinced. She couldn't help. 3. Spoke to milicent who referred me back to the same Charls. This time Charls can't help. Tells me I have to wait for network people to contact me. And he doesn't know when will they do that. I paid for service but I can't make use of!!