MTN BLUFF's THE WORLD!!!

MTN should really look at team buildings and make their employees more customers friendly especially if you are rendering a service!!! A sales agent from MTN called me on the 18th of March 2026, explaining thier have a special "uncapped deal -R300". I did listen to the agent and asked her is there as catch... reason been I have been with "Cell C" for several years, I was convinced and wanted to put it for my mom and my sister back home but I wanted to confirm with my mom would she like that? I did ask the specific agent to call the next day at 2 pm for confirmation of the contract, yet to me surprised with a well established network I didn't receive a call till today. I am abit upset cause my mom and sister where excited for thee wi-fi and last night my mom was upset for lying to her. I did email MTN customer service, seeking an agent to call me about the "special wi-fi " but take a guess they referred me to a "what's app chat" which did not justify my what I was looking for. I then sent another email to the customer service explaining that can I have a sale person to contact but TAKE A GUESS what was their response. They emailed me a sales person with his number saying I must contact him either on "what's app or call him".... THATS PATHIC!!!.... just to pleasure my mom I did what's app him and he no what's app, then I called him on the same number and the number is off!!! * I just wanted to share my poor customer service to the other, reason being is our mom's are GODs to us and I wouldn't want anyone else to disappoint their parents.