JR
Jhonny R
1 reviews | Active since May 2015
20 May 2015, 13:48
MTN block contract in ERROR and strike?
This morning our contract line is blocked, have gone to local MTN store they don't see any issues on account etc. ... BUT they can't help only the head office can and they on STRIKE, so no one can help and we must wait?<br> <br> We have 3 contracts with them, for many years and now I want to cancel all of it because of this service!! Need the matter sorted URGENTLY! <br> <br> This is ridicules!! <br>
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Replies (1)
MTN South Africa's replyOfficial
28 May 2015, 11:01Hello jnrebello,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply28 May 2015, 11:01
Official
Hello jnrebello,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,