MTN BLINDBATS
<p>I called MTN on two on the 8th of July 2016 to give them 20 days notice to cancel my contract. The 1st blind bat stated that the services will be cancelled and I wont pay for August. I called again on 13 July, for follow up as the 1st Blind bat said I will get an SMS, SMS not received. The 2nd blind bat was the king of the pack, he does not have listening s****s and cannot see the computer he works with. He kept digressing from the conversation and I had to help him do his work. I will not pay a dime more to these imbeciles. They can take all my monthly subs and train their Nincom****s. I will never go for a contract with MTN ever. I never complained, I knew they will lose a customer :-)</p>
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Replies (3)
MTN South Africa's replyOfficial
15 Jul 2016, 10:12Good Day Nisto Khumalo
Thank you for taking time to raise your concerns with MTN
Please be advised that the contract is due to expire on the 2016-08-05, could you kindly contact the Retentions department for the prepaid migration to be processed on or after the 2016-08-05 for assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
MTN South Africa's reply15 Jul 2016, 10:12
Official
Good Day Nisto Khumalo
Thank you for taking time to raise your concerns with MTN
Please be advised that the contract is due to expire on the 2016-08-05, could you kindly contact the Retentions department for the prepaid migration to be processed on or after the 2016-08-05 for assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
's updateReviewer Update
28 Jul 2016, 11:44The imbecile I spoke with on the 8th July 2016 said I wont pay for the contract which is about to expire, Nonkululeko ref ********** 86. Listen to the call and credit invoice for July for ********** 899, your company is full of mishaps. I will only pay for the remaining contract, R243.00 not a dime more. Bunch of blind bats! I will take this up with the OMBUDSMAN.
's update28 Jul 2016, 11:44
Reviewer Update
The imbecile I spoke with on the 8th July 2016 said I wont pay for the contract which is about to expire, Nonkululeko ref ********** 86. Listen to the call and credit invoice for July for ********** 899, your company is full of mishaps. I will only pay for the remaining contract, R243.00 not a dime more. Bunch of blind bats! I will take this up with the OMBUDSMAN.
's updateReviewer Update
05 Aug 2016, 08:09You will not get a cent more from me, You just sent me an SMS saying I must pay R209.01, that amount you can deduct from your agents who dont know what they are doing. I am not gonna repeat my query again. You will credit that amount and send me confirmation.
's update05 Aug 2016, 08:09
Reviewer Update
You will not get a cent more from me, You just sent me an SMS saying I must pay R209.01, that amount you can deduct from your agents who dont know what they are doing. I am not gonna repeat my query again. You will credit that amount and send me confirmation.