MTN Blackfriday Deal Disaster

<p>So I app**** for the Black Friday deal that you guys had. I accidently gave the wrong bank statement (credit card statement and not the cheque account statement) So it was declined on the Saturday.</p> <p> </p> <p>I phoned the store and they said I just need to send them the correct bank statement. So I did that and later that day when I got off work I went to the store and just made sure everything was fine now and they said yes. I wanted to make sure everything is fine because on that Monday you had the same deal (Cyber Monday).</p> <p> </p> <p>So if there were anything wrong we could just re-apply. But they said its not necessary. So after that Monday i have received 5 SMS's that said your application have been submitted for review. But nothing else. I call the store like 15 time over the past 7 weeks and they just keep telling me they have escalated it to someone but still nothing.</p> <p> </p> <p>So time went by and we went on holiday. Then you guys had another deal (Wowza Wednesday). Same deal as the previous two. So we went to Nelspruit and apply after we went thru a Toll Gate and a 1hour and 30min drive I applyed again. But 2 days late..... DECLINDE again.</p> <p> </p> <p>So after about 5 Phone calls to yourcustomer care line they said I need to go back to the store that I app**** the first time. So we came back after holiday and we went to the store and they said the system keeps giving it as *****. So now its been 7 weeks and even the store said I must do a Complaint on Hellopeter.</p> <p> </p> <p>They said its a system error and they dont know who can fix it. They have escalated the problem to numerous people and still the system gives it as *****.... So I dont know anymore......</p> <p> </p> <p>So I just really want the contract on that special that I app**** for. My details are:</p> <p> </p> <p>Name: Hendrik Christiaan Botha<br />Cell: ********** 716<br />ID: ********** 011086</p>