MTN Black Friday ****

I app**** for the Samsung Note 8 Black Friday deal on the 24th of November but when I went to the store (MTN President Center, Krugersdorp) I was told that the system was offline and my application would be processed later on so I left the documentation with them. I was also told that MTN would take care of porting my number from Vodacom. I was called the next day to sign a few forms and I did so on the day. I only received the phone on Wednesday the 29th of November and the salesperson told me that in order to get the Black Friday Deals, I need to download the Samsung Rewards app and complete the process on there. I completed the application on the same day and the message on screen said that someone would call me the next day. To date nobody has called me, when I called MTN I was told that the deal was only valid for the 24th and just a few days ago I found out that my Vodacom contract was not cancelled so the debit order remained in place and I will not be refunded by Vodacom. If the Black Friday deal was only valid for that day, why was I not informed and why should I be liable for a R400 debit order when I was told that everything would be taken care of by MTN????