MTN Black Friday - Online Sales - Poor Service

MTN South Africa, I am really disappointed with your service or should I say lack of service. You advertise for exclusive online only deals, yet you cannot complete the process.

I have app**** online over three weeks ago and I have still not received a call back from this mysterious "online" team to confirm my additional line.

I have called every phone number provided by different MTN departments but I have not been put into the Online sales department! I must have called over 40 times.

I even phoned a 031 number provided by MTN Facebook advertising department, I spent over an hour and didn't get to a call center agent - so wasted my time all at my expense.

I got plenty of refence numbers but no feedback.

I now feel of canceling my exiting contract instead of upgrading due to the poor service that has been provided to me.

Online application ***