MTN black friday deal

<p>Hi,<br /> <br /> I was a MTN Contract Client who had 24 month contract where I was billed beyond the agreed period. I notified MTN and asked that this contract be stopped and that I be reimbursed with all the funds which were incorrectly billed, which MTN rightfully did. This however needed the Legal Team to get involved; and for some one or other reason this flag on my name has not been removed thus preventing me from applying for a new contract. I have tried to contact the legal department on Tuesday the 29th of November and still haven't had any feedback. The call center personel are telling me that their hands are tied and they cant do much utnil my name is cleared. I fear that this may go unresolved and cause issues later on if left unattended. I would like to return as a MTN Contract client as I have been with the network for several years. I feel that I should still be entitled to the Black Friday deal because this is an error which occurred within MTN's Administration and feel that I have been incorrectly penalised</p>