HC
Helgard C

1 reviews | Active since Oct 2010

16 Oct 2018, 09:39

MTN Billing vs Agreement

I have been trying to get hold of someone in MTN to assist with my fathers bill and to discuss issue relating to the invoice and the contact limit with no luck.

No my father has been handed over for collection. Can someone at MTN assist?

0
Replies (5)
MTN South Africa
MTN South Africa's reply17 Oct 2018, 13:09
Official

Good day Helgard,

Thank you for your post.

Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.

Kindly note that I tried to contact you and reached voicemail. I will call back later.

Warm Regards,

Zanele Mazibuko

Complaints Management team

Best regards,

MTN South Africa
MTN South Africa's reply18 Oct 2018, 09:43
Official

Good day Helgard,

Kindly note that I tried to contact you with no availability.

Warm Regards,

Zanele Mazibuko

Complaints Management team

Best regards,

HC
Helgard C's update18 Oct 2018, 10:05
Reviewer Update
HI, please can you call me now I have time till 11
HC
Helgard C's update18 Oct 2018, 14:33
Reviewer Update
Hi, I tried phoning back from the number you called but says its not valid?
HC
Helgard C's update19 Oct 2018, 14:35
Reviewer Update
Hi, Please can you call me back