ME
Marelize E
1 reviews | Active since Aug 2009
24 Dec 2015, 15:09
MTN Billing subs
REQ:*** <br> <br> Regarding MTN's response to the report posted earlier.<br> <br> My daughter is 13 years old. She does not use cellphone banking. <br> <br> These charges happened almost immediately after we did a sim swop. <br> <br> The new sim swop is not active yet.<br> <br> Does that also mean that she did appr 100 cell phone transactions in an hour?<br> <br> Please investigate as I am still disputing this charge.<br> <br> Regards
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello Marelize E,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that the number is charged for Upstream content services. Please be advised that the registration of these services is completely voluntary and is activated on the handset. To cancel the Upstream, please sms \STOP\" to the below numbers.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that the number is charged for Upstream content services. Please be advised that the registration of these services is completely voluntary and is activated on the handset. To cancel the Upstream, please sms \STOP\" to the below numbers.
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Marelize E,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that the number is charged for Upstream content services. Please be advised that the registration of these services is completely voluntary and is activated on the handset. To cancel the Upstream, please sms \STOP\" to the below numbers.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that the number is charged for Upstream content services. Please be advised that the registration of these services is completely voluntary and is activated on the handset. To cancel the Upstream, please sms \STOP\" to the below numbers.
Best regards,