MTN billing still disappointing

<p>MTN still disappointing</p> <p>I am still waiting for a supervisor or manager to return my call the latest since yesterday and today are when you lock a complaint at customer care accounts and you request to speak to a supervisor or manager after the consultant are unable to assist you the consultant simply drop the line, this happened 6 time the past 2 days. My problem are ref no ********** 82 MTN bill me for 16/07/2016 and 16/08/2016 R40.23 MTN 100 Top up more than usual previous bills on my 1 contract, according to the consultant it is due to my contract that expired on 15/08/2016 and I will then loose the R40.23 discount. I don’t know how can I lose this discount 2 months prior to my contract expiring date? On my DATA only contract I previously lock a complaint regarding by Data bill and usage Call charges R0.55 16/07/2016 and Call charges R1.46 16/07/2016 I am not able to make any calls from a DATA only sim and secondly extra used Packet switched Data calls R242.14 16/03/2016 while their tower was out of order and I had to make use of another supplier sim to go on internet MTN has charged me Packet switched Data calls R242.14 16/03/2016 I am still waiting for anyone to call me back regarding this matter. Please also keep in mind my DATA contract are not ongoing and I have a block on it not to use any more that the 2GB of data according to my contract. The joke are that even the 6 consultant I spoke with the past 2 days insist that I email the invoices to them or costumer care within 24 Hours although they admit the SMPT servers of MTN are down since Tuesday night and the engineers are doing their best to resolve the problem in the next 72 hours</p>