Mtn Billing **** still ongoing and ongoing and ongoing and ongoing and ongoing
<p>Kabelo Mosimanyane, you did not call me so do not thank me for taking your non-existent call. I keep on telling you that I cannot afford the extra R50.00 odd added to my account since end May 2017. What is it that you do not understand about NOT HAVING THAT MONEY???? If the shortest time to sort a simple billing problem at MTN is over two months then I feel sorry for all of our poor souls who is at the mercy of MTN! We do not stand a chance of being assisted. I now need a commitment from MTN that I will be refunded asap. I can no longer pay for the incompetence of MTN to solve an internal problem that was NOT MY FAULT OR WRONGDOING!!!!! </p>
Thank you for your post
We acknowledge the receipt of your complaint and We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that i have sent an urgent request to willem and kabelo to contact you tomorrow before the end of business to address your complaint.
regards
mike
Complaints Management Team
Reference Number: ***7
Thank you for your post
We acknowledge the receipt of your complaint and We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that i have sent an urgent request to willem and kabelo to contact you tomorrow before the end of business to address your complaint.
regards
mike
Complaints Management Team
Reference Number: ***7
Hi Mike, it is now one hour after end of business today 31 July 2017. I have yet to hear from Willem or Kabelo....so much for your promises eh? Oh well it was to be expected.
Hi Mike, it is now one hour after end of business today 31 July 2017. I have yet to hear from Willem or Kabelo....so much for your promises eh? Oh well it was to be expected.