MS
Mandla S

1 reviews | Active since Sept 2024

05 Apr 2026, 18:39

MTN billing me for a number never delivered

For two months I have been billed R137 for *** which is a number I have never received. I called about 2 times asking for cancellation of this number but all in vain. This is ********ity because who pays for a service or number never received, may I please be refunded?

0
Replies (2)
MS
Mandla S's update08 Apr 2026, 20:54
Reviewer Update
It is very clear to me that your dishonest employees are more important that your customers which is why you ignore customers. I hope that you do not regret that.
MS
Mandla S's update23 Apr 2026, 06:10
Reviewer Update
For public knowledge, MTN's ******** is meant to report and investigate *****. However, they cannot investigate themselves. This is so because I reported ***** committed against my account by MTN where they are billing me every month for a data sim card never received and the matter was never given the attention it deserves. They continue to bill me to this day hence I let the public know that MTN cannot investigate themselves as they enjoy de*****ing poor customers like me.