MTN BILLING ISSUES

WORST SERVICE PROVIDER IN THIS COUNTRY!!!

I UPGRADE IN JUN 2020 STARTED ON A R0. 00 BALANCE.... I HAVE PAID EVERY SINGLE MONTH VIA DEBIT ORDER TILL MARCH 2021 WHEN I CANCELLED DEBIT DUE TO MTN DEDUCTING DUBBLE THE AMOUNT AS AGRRED... I THEN MADE MY PAYMENTS VIA CASH OR EFT... THIS WAS A TOTAL STUFF UP THEY COULD NOT MANAGE TO DO ACCOUNTING AT ALL... REASON WHY BECAUSE AFTER SENDING ALL PROOF OF PAYMENTS SEVERAL TIMES THEY STILL KEEP ASKING ME FOR THEM...AND ON THEIR STATEMENT THEY CAN NOT EVEN READ DEBIT FROM CREDIT SHOWING I HAVE PAID.... NOW THEY WANT TO DRAG PEOPLE TO LEGAL DEPARTMENT.... IF THEY GO AND CALCULATE THE AMOUNTS THEY WILL SEE THAT THEY ACTUALLY MIGHT OW ME MONEY... DO NOT UNDERSTAND HOW INCOMPETANT PEOPLE CAN BE... HOW CAN YOU HIRE SOMEONE THAT CAN NOT DO THEIR JOB!!!!!