Mtn billing *****

MTN South Africa. I have now reversed and blocked my debit order. For the last 1 and 1/2 years we have fought because you are billing me incorrectly. I get debited for 2 accounts even though I only have 1 number and account on my name. For the last 16 months I have visited your stores. Called your call centres and tried every possible route to get this sorted. Now I am forced to stop paying and wait for you to block my number and then threaten me with legal action. Maybe your lawyers can see what you cannot.

Your regional managers can't sort this out. Your call centre agents are pathetic. Why must I carry on paying for someone elses contract and they reap the benefits?? Last time I cancelled the debit order you told me to pay the account and then you will sort it out. It is more than a year later now. And Still I am paying.

I would advise anyone thinking of getting a contract to watch out. Because once there is a problem on their side they won't be able to sort it out. No customer service. No assistance and no way to get your billing sorted out