1 reviews | Active since Apr 2017
mtn billing for no service
<p>I just received a bill from MTN for a service which i have not even received from them ,MTN is the worst network that anyone can use ,for the past 2 months i personally feel that MTN is the moisur usless network after ive been using them for a few years already</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records you have been charged for a 5GB data bundle, we also see a credit of R399 for the 5GB lost when a number swap was done. If there is any outstanding matter on your account then please contact our customer care on 808 or email ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records you have been charged for a 5GB data bundle, we also see a credit of R399 for the 5GB lost when a number swap was done. If there is any outstanding matter on your account then please contact our customer care on 808 or email ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng