MTN BILLING DISASTER

I have upgraded my contract in August 2020 and that is where my NIGHTMARE started!!!! Since then, every month, I get a sms stating that I am behind - according to them I did not pay for Feb 2020. Every time I send the POP's through for the 12 months of 2020 and EVERY time the person(s) promises that everything will be sorted out to no avail. EVERY month they cut my services for a few days, I then send the POP's through and after a few days my service is reconnected! This has been going on since Sep 2020. Bad, bad, bad! The people that I spoke to and sent POP's to: Malusi Magoso 20/09/2020 21/09/2020 Wiseman Mkhwa**** on 13/12/2020 14/12/2020 (3 times) Slodokuhle Mpisane 11/12/2020