ML
Melissa L
1 reviews | Active since Apr 2019
25 Apr 2019, 09:50
MTN Billing- Can you get any ruder?
Doesn't even deserve a rating. Billing department is so extremely rude and un-assisting, don't know why any of those people receive a salary for the service they provide . I am cancelling all my accounts with this disgusting service provider. Hope everyone else does the same.
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MTN South Africa's replyOfficial
26 Apr 2019, 10:07Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will investigate your query and revert back to you with feedback. I will contact you for further details regarding your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will investigate your query and revert back to you with feedback. I will contact you for further details regarding your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
MTN South Africa's reply26 Apr 2019, 10:07
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will investigate your query and revert back to you with feedback. I will contact you for further details regarding your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will investigate your query and revert back to you with feedback. I will contact you for further details regarding your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team