MTN BILLING

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I called in to top up my contract with 1GB, she loaded 20GB instead. I contacted the call centre the following day to rectify it. I've called no less than 5 times and this is my 3rd written complaint. It's been a month and STILL had not received a response. I've requested for my bill on 20/08/2020 - which included the 20GB which I AM NOT WILLING TO PAY FOR. My outgoing calls have now been suspended. And not even a call from them. IF THIS AFFECTS MY CREDIT SCRE - MTN WILL BE LIABLE FOR IT.

I'm at a point where I'm ****ed off by the service I'm receiving after 12 years with MTN and never missed a payment.

I expect a call REGARDING THIS.

I expect a call