MTN BILLING
<p>Ive been a customer of MTN since 2012 service ..No comment</p> <p>but never the less MTN give me a contract when no other company wanted to.</p> <p> </p> <p>Now after 6years my airtime disappears and when I go into the walkin centre they tell me ..Im subscribed to a *** site, now please tell me.. my contracted airtime comes in at about 2am by 6am when I wake.. Its all gone.</p> <p>I stayed up all night swicted my data off and monitored my airtime.</p> <p> </p> <p>You guys want to give away planes and sh** and pay nigerians .. Not my problem</p> <p> </p> <p>This is f***en ridiculous and i would like to cancel both my contracts please!!!!!!!!!!</p>
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MTN South Africa's replyOfficial
23 Jun 2017, 08:32Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that we pick up that cell number *** was last billed for content charges against the airtime in March 2017.
Cell number *** has been billed for GAMELOFT, in June this service is deactivated today
inactive
(Unsubscribed on 2017-06-23)
Kindly note that GAMELOFT Content service is not part of your contract and cannot be loaded by MTN. this is activated by the user of the device, MTN cannot be held responsible for this service activated on the device or airtime deduction for this services. MTN do not credit for this service.
Early termination fee will apply , cell number *** only expires 2019-02-17.
Early termination fee will apply if you request to cancel the contract before expire date, cell number *** expires 2017-10-02.
Please contact the 808 call center to assist you with the early termination fees
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply23 Jun 2017, 08:32
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that we pick up that cell number *** was last billed for content charges against the airtime in March 2017.
Cell number *** has been billed for GAMELOFT, in June this service is deactivated today
inactive
(Unsubscribed on 2017-06-23)
Kindly note that GAMELOFT Content service is not part of your contract and cannot be loaded by MTN. this is activated by the user of the device, MTN cannot be held responsible for this service activated on the device or airtime deduction for this services. MTN do not credit for this service.
Early termination fee will apply , cell number *** only expires 2019-02-17.
Early termination fee will apply if you request to cancel the contract before expire date, cell number *** expires 2017-10-02.
Please contact the 808 call center to assist you with the early termination fees
Kind Regards,
Alice van der Merwe
Best regards,