LS
Lebogang S
1 reviews | Active since Jan 2014
27 Jun 2016, 19:35
mtn billing
<p>My name is lebogang patience serache, my cellphone number is ********** 963. I Am highly irrate, dissapointed and frastrated With mtn. I got my billing statement last week i was shocked to see my latest statement with outstanding R1953.62, i called the call center they informed me about usage limit that i dont know anything about. I have had this contract long time ago but i never experienced bad service like this. </p>
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Replies (4)
MTN South Africa's replyOfficial
29 Jun 2016, 09:48Good Day Lebo24
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we cannot view the cell number on your post. Kindly provide us with your ID number, Cell phone number or MTN account number on the review information so that we can be able to access the account in question and attend to the matter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
MTN South Africa's reply29 Jun 2016, 09:48
Official
Good Day Lebo24
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we cannot view the cell number on your post. Kindly provide us with your ID number, Cell phone number or MTN account number on the review information so that we can be able to access the account in question and attend to the matter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
LS
Lebogang S's updateReviewer Update
29 Jun 2016, 10:03********** 762086
********** 550
LS
Lebogang S's update29 Jun 2016, 10:03
Reviewer Update
********** 762086
********** 550
LS
Lebogang S's updateReviewer Update
29 Jun 2016, 10:03***
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Lebogang S's update29 Jun 2016, 10:03
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Lebogang S's updateReviewer Update
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Lebogang S's update29 Jun 2016, 10:05
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