MTN BILLING

After a misunderstanding my MTN account was not paid. I was away on honeymoon and someone else was suppose to do it for me but never did. MTN never called me to tell me that the account was in arrears. After I found out I immediately paid my account. That was already on 4/5/2015<br> The account was giving to the legal department and locked. It is know almost 2 months later and the lines are not open yet. I have been calling them for 3 weeks everyday and until today still no one has talked to me or came back to me. I have been to Tygervallei and Cape Gate MTN and the people there just simply pull up their shoulders and say MTN is striking and they can not help me. <br> <br> All I want from MTN is a settlement letter so I can close all my accounts with them - with such pathetic service I don't want to be associated with.