SM
Spokazi M
1 reviews | Active since Jun 2012
21 Aug 2015, 08:20
MTN biiling me more than agreed
MTN why have you increased my debit order with notice or agreement with me ?<br> <br> whilst you are contemplating your answer, send me a quotation for ending my long relationship with you.
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MTN South Africa's replyOfficial
10 Sept 2015, 10:52Hello spokazi6641,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Kindly note all MTN clients that were affected by the subscription fee increase were notified via sms by the 15 April 2015
Please visit the attached link for more information regarding the increase: http://www.mtnblog.co.za/2015-rate-changes/.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Kindly note all MTN clients that were affected by the subscription fee increase were notified via sms by the 15 April 2015
Please visit the attached link for more information regarding the increase: http://www.mtnblog.co.za/2015-rate-changes/.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Warm regards,
Keitumetse
REQ:***
MTN South Africa's reply10 Sept 2015, 10:52
Official
Hello spokazi6641,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Kindly note all MTN clients that were affected by the subscription fee increase were notified via sms by the 15 April 2015
Please visit the attached link for more information regarding the increase: http://www.mtnblog.co.za/2015-rate-changes/.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Kindly note all MTN clients that were affected by the subscription fee increase were notified via sms by the 15 April 2015
Please visit the attached link for more information regarding the increase: http://www.mtnblog.co.za/2015-rate-changes/.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Warm regards,
Keitumetse
REQ:***