MTN

Terrible customer service. I have been waiting since 21 April 2026 for an answer to renew my son’s contract. But call the centre agent keeps telling me to wait. I have since received an sms saying my son’s contract will expire as I have not renewed it. I told the agent this and still keeps saying to me wait. I now want to cancel the contract. And now I get no answer.

I can honestly say I am extremely disappointed in MTN. Worst service provider ever.