MTN : BEWARE SMS'S THAT DATA BUNDLE IS DEPLETED

<p>I entered a 2-year contract with MTN a year go. Soon after this I started receiving messages each month that my data bundle was depleted. When I called MTN to express surprise, they told me it was a mistake. This month I again received the message and didnt have time to call, so went on the on line bundle purchase. When I completed the transaction it said I received an error with a message to contact the call centre. I contacted the call centre and spoke to Sundie Nkosi and was advised that I could not do an on line bundle purchase because my account was too old. When I told him that it was only 1 year old, I was told that things move on. I could only purchase a bundle through the call centre at a much higher price. I asked to speak to a manager and held on for a length of time and was advised the manager was not available and they would give a message for her to call back. The Manager's name is Thami Gumbi. This was over a week ago and no call has been received.</p> <p>I contacted the call centre again 3 days later and asked them to check if I was out of data and was advised by the call centre agent that I still at 3.99 GB of data left.</p> <p> </p> <p>I would like an explanation from MTN why these eronious messages keep going out which probably results in their customers buying unnecessary extra data.</p> <p> </p>