RG
Rudolf G
1 reviews | Active since Dec 2015
22 Dec 2015, 13:48
MTN: BEWARE of ********** MTN contracts!
For a few months now I'm trying to get a copy of a 24 Month contract I allegedly have with MTN. After multiple attempts via call centres and at store level, MTN has not even had the decency to reply. I have a suspicion that someone had done a ********** contract in my name. The sad reality is that I work for a company that has over 800 MTN contracts and this is the pathetic service I get from MTN. I have done everything possible to get hold of anyone to help me, but with no luck. I sincerely hope that this last resort will generate the necessary assistance.
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Replies (1)MTN South Africa's replyOfficial
28 Dec 2015, 11:42Hello iamveryunhappy,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the relevant Department for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the relevant Department for assistance.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply28 Dec 2015, 11:42
Official
Hello iamveryunhappy,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the relevant Department for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the relevant Department for assistance.
Kind Regards
Nompumelelo
REQ:***
