MM
Mmakets'epile Mpholo
1 reviews | Active since Mar 2019
24 Aug 2019, 09:20
MTN BETHAL BRANCH SUCKS
MTN BETHAL BRANCH SUCKS.
I have sent my router for repairs about six weeks ago, I am the one who constantly have to phone them and no answer is being given to me. Pretty tells me that she will phone and find out and will get back to me after 10 minutes. 10 minutes become 10 days and when I call again, same response will be given yet I am paying my contract every month. what am I paying for exactly, coz I am not benefitting from it?
MTN service SUCKS!
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Replies (1)
MTN South Africa's replyOfficial
26 Aug 2019, 12:20Good Day Mmakets'epile
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that we are attending to this matter and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Brendah Langa
Complaints Management
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that we are attending to this matter and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Brendah Langa
Complaints Management
MTN South Africa's reply26 Aug 2019, 12:20
Official
Good Day Mmakets'epile
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that we are attending to this matter and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Brendah Langa
Complaints Management
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that we are attending to this matter and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Brendah Langa
Complaints Management