1 reviews | Active since Aug 2015
MTN BENMORE AND 24HOUR MOBILITY
<p>We are back at it again, first of all when did MTN in Benmore end their contract with 24hour Mobility Insurance?WHICH CUSTOMERS DID YOU NOTIFY?</p> <p>You have left me *****ED as a paying customer, because the mess that you got rid of in 2014 is now ****ING UP!!!</p> <p>I filed a claim for a ****** phone thinking that as A PAYING CUSTOMER, i'll be taken seriously - TO MY SURPRISE.</p> <p>I found out that I have to file a separate claim to 24hour Mobility as my phone was ****** on last thursday, your consultants gave me the "that's not our problem" attitude, even though you guys, along with 24hour Mobility deduct a fat R840 out of my account monthly.</p> <p>I pay for insurance, but when you file a claim, IT GETS ****EN DENIED.WHY AM I PAYING THEN???</p> <p>WHAT EXACTLY AM I PAYING FOR? </p> <p>I NEED A PHONE BY FRIDAY, I DON'T WANT ANYMORE SMSES PROMISING ME THAT MY CLAIM WILL BE PROCESSED THEN LATER ANOTHER SAYING IT'S NOT BEING PROCESSED. I've been paying R159p/m for almost 2years without FAIL!!!!!!</p> <p>The last time I filed a claim with you guys to fix my charging flat, you shipped my phone off to GUARDRISK and they were told to RESET my phone. Nowhere did I stipulate that I want my phone RESET. And now the very same phone is lost and you DENY my claim. ABSOLUTE BULL****!!!!!!!</p> <p> </p> <p>I'm going to put this on every customer complaint page, on every social media and Newspaper until something gets done. I'm tired of you people taking advantage of me yet you are so quick to take my MONEY. I'm not letting this go</p> <p> </p> <p>CALL 24HOUR MOBILITY AND FIX THIS!!!!!!</p>
