Mtn bedfordview branch **********. *****ing closed accounts of customers for commission! Working for commission to ***** from both employer & customers.

I paid off my contract phone 2020. Now mtn is saying that on 9February 2023 I have took a contract phone (Samsung galaxy) which my account is in arrears. On that 9 February 2023 my mtn sim card was ported out from mtn by an unknown to vodacom. I called mtn to reverse that sim & even went to vodacom branch to assist.

The sad part is that 2021 I switched my standard bank account to african bank. Note that 2020 I paid off mtn using my standard bank account & 2021 was switched to african bank. Mtn is saying that I have took an contract on my standard bank account on 2023 February & that standard bank account is on negative balance, there is no money that gets into that account.

One thing I totally don't understand is that, in order for contract to happen a 3months bank statement, current pay slip & an ID are needed where did you got those documents from?

Now this entire situation of mtn is affecting my credit score. I do not owe MTN, I have never took any contract phone with mtn and am not even planning taking any contract with them. I have closed my contract (paid off) in early 2020 &stopped using my standard bank account 2021 & 2023 i owe MTN from the stopped bank account, how?

I truly believe that mtn employees (mtn bedfordview branch) who still have my paid off account details are the ones who *****ed this contracts phone for their own benefits.

*****ing previous customers detail for their own benefits & company benefits since they get paid by commission!