Mtn

January 2017 I had a problem with mtn, I used to have two simcard contracts with them. So end January when they debited their money the deducted 2300 and some odds I was surprised because I was suppose to pay 228. I called them and ask what was going on they said in December I added two iPhones on my contract which never happened according to me. The guy who was helping me said I must email him an affidavit stating that I only had two Simcards not 4, he said I must attach my Id copy as well. I did that but he never escalated the matter to the relevant department. I kept on calling they gave me different stories and sometimes they would cut my connection I would stay without a cellphone. Then I wrote my problem on Hello Peter. Few days later the manager rep**** then my case was solved. Thank you Hello Peter.