MTN BALLITO - UNECCEPTABLE SERVICE

<p>I received a Iphone 6on contract which didnt work a month later & was sent in for repairs. I was advised by the repair centre to go back to the branch where the handsey was handed in & request for a replacement. I called & my call was returned by a guy who I advised that I would be making a trip in 2 weeks to fetch the handset if he could make sure it was there. When I did go into MTN Ballito, they (a lady)advised me that they did not have a handset available & would source one & get back to me Monday so as to collect it at Richardsbay which was closer. I didnt hear from her & after numerous calls I eventually watsapped the lady who had previously given me her number, finding out what the outcome was. she said she would get back to me. After a few more messages she advised me that the Bluff didnt have the handset. I requested if she would look at replacing my handset with the Iphone6s plus in the Rose Gold coulour which was my original colour that I had, if the Iphone 6 is not available. I still havent been contacted yet. Its a month without the phone & a total inconvenience.</p>