bB
bayley B

1 reviews | Active since Mar 2012

02 Nov 2018, 10:15

MTN baggering me to pay for a ********** account - absolute incompetence!

The incompetence of MTN staff to properly vet new clients via the RICA process, is beyond me.

A year ago, almost to the day, I have reported that a ********** account has been opened in my name. I've sent through all of the documentation to prove the *****. And now today, I'm phoned by the second legal collections company to harass me!

MTN! I DON'T HAVE AN ACCOUNT WITH YOU! I NEVER HAVE! I NEVER WILL!

Take my name of the account! Delete the account! I don't care! But stop calling me. Stop sending me through for legal collections!

After a year, and still I have to deal with pathetic service of a company that I have absolutely nothing to do with!

You are ruining my absolutely perfect credit score because of your incompetence!

TAKE MY DAMN NAME AND NUMBER AND ALL OF MY DETAILS OF OF YOUR ACCOUNTS!

And best of all, MTN keeps the account open... So the costs just keep piling up! Idiots! I report the ***** on 1 November 2017 - if you closed the ********** account then, the balance of that account would have been minimal!

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