1 reviews | Active since Oct 2017
MTN Bad Services and Bad Network
I have a contract with MTN and recently wanted to add another line on my current contract. Guess what after all the running around waiting for stock to be delivered for the S8 & J5 package contract I was told that my application was denied with no reason on why it was declined. I have checked My transunion Credit record Normal things are there that cant prevent me to have a cellphone contract of R 627 like realy now is no like Im taking a credit facilitity of R5000 a month which I can still afford it. So it started with your bad network services and Someone opening ********** account that took 8 months to resolve now this. Ai ke After end of current contract Im no longer subscribing to your network nor even attend MTN 8 Football matches Im done with you. Bye..... OOH did I forget to mention my Number Swap story that happened at MTN Rivonia road. I went to do a Number Swap on the 30th September and I paid R280 even to date I haven't received a call that my Sim card is read for collections ummmmmmm..
Good day Hlayisani.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please note According to our system you cell phone number was changed from *** to ***.
We have sent a request on your behalf, you will be contacted shortly.
Again we apologize for any inconvenience caused.
REQ:***
Regards.
MTN S.A
Best regards,
Good day Hlayisani.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please note According to our system you cell phone number was changed from *** to ***.
We have sent a request on your behalf, you will be contacted shortly.
Again we apologize for any inconvenience caused.
REQ:***
Regards.
MTN S.A
Best regards,
