1 reviews | Active since May 2016

08 Jul 2016, 19:50

Mtn bad service once again

<p>It has been 5 days since mtn has responded to my previous review and con firmed that they send this to another department to get back to me. I still have not gotten any form of correspondence from this other department how long is it going to take</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Jul 2016, 09:21
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

As per the notes on your account , your query was sent to the insurance team. I will send an email to them as well to contact you.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ: **********