***** - MTN - Bad service from MTN

I received this sms this morning: 1 October 2024 Y'ello! You've agreed to pay R 21446.02 for 1 DAY from 21/09 to get your MTN account up to date. R 21446.02 is due today. Pay in-store or via your bank and use billing profile BA*** as a reference. You can find the banking details on your invoice. I DID NOT AGREE to pay this amount.

I have reported a ***** incidence on 19 August 2024 – I sent an email, with a police affidavit to confirm the ***** incidence. MTN said it would take 21 days to resolve this. I haven’t had any response from MTN as yet. MTN gave me cell numbers of two people who committed ***** on my account, namely *** and ***. Why do you allow this numbers to continue with *****? *****ulent transactions were made on my cell number - purchase of airtime. I called on 29 August 2024 – Ref ***. On 21 September 2024, we sent an email to ***. I called again on 30 September 2024, but was cut off. H.J. Stoltz - ***