MTN bad service

10 Jun 2020, 14:49 MTN bad service Mtn has to be by far the worse service provider I have had the displeasure of dealing with. I have been contacting them since February, until this day nothing has been resolved Even calling the MTN Call Centre the service I got there was horrifying, I don’t get answers they keep on telling me they will contact me back. I send several email since February but up until today nothing has been resolved.

Now they are not debiting my bank account and no one is giving me the answers

I keep on getting such response :

Insurance

From: MTN Info <***********> Sent: 10 June 2020 01:37 PM To: NYAMEKA MAFENUKA <***********>; Nyameka Mafenuka (SC) <***********> Subject: [EXTERNAL] [Ticket ID: 529216] Debit Order mandate Good day Nyameka Mafenuka I trust that you are well, Thank you for the below email received. Kindly note that we have followed up with the relevant team awaiting feedback. Kind regards Mathapelo Ticket ID: 529216 Subject: Debit Order mandate Priority: Medium Status: Answered Contract From: Customer Care <***********> Sent: 29 April 2020 03:34 PM To: Nyameka Mafenuka (SC) <***********> Subject: RE: [EXTERNAL] MTN Contract Application Confirmation [#**********] Good day Miranda, Thank you for emailing Customer Care. We apologize for the delayed response and for any inconvenience incurred. Kindly note the below response from our Sales department. Kind Regards, Jabulile Zulu MTN SA Reference Number: **********