1 reviews | Active since Oct 2016
MTN - Bad service delivery on all levels
<p>Been a client for 4 contract years, prior i was a client of Cell C, kept my number i experience the worst kind of service mentioneable. Double debit orders and still wainting for refund after three months still nothing. Service delivery dont regonize alternative numbers besides MTN numbers, other contacts numbers including head office number dont get answered. i made my way back to Cell C, and i experivce great service seamless once again!</p>
Good morning Claudette
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly email your bank statement to *** and the full refund will be done on the account.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Lungi
REQ:***
Good morning Claudette
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly email your bank statement to *** and the full refund will be done on the account.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Lungi
REQ:***