MTN BAD SERVICE.

I app**** for fibre and their agent Waylon sent me a WiFi router which I returned the next day to their store in Shelly mall. They debited my bank account twice with R300 and you cannot reverse your money. They also debited my account with R119 what for I don't know. I complained many times and then they wanted bank statements as proof which I sent. This was in September and I still have not been refunded.