MTN BAD SERVICE AT ITS BEST!!!!

Item: MTN South Africa
Rating: 2
Author: Tabisa S

I took a phone on contract at Nashua Mobile. It had problems when I sent it back I was told to go to Mtn stores. ****** ***********! no one is able to assist me. They are sending me from pillar to post. paying for a phone that is not working is not on. Get your story right MTN, this is not a way to treat customers! or is it Nashua Mobile Customers?

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Replies (1)

MTN South Africa's replyOfficial

23 Mar 2015, 15:12

Hello siya0210,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please take your phone in to any MTN service center to have your phone booked in so it can be taken to the repair centre.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Thabelo
REQ:***

MTN South Africa's reply23 Mar 2015, 15:12

Official