oW
olga W
1 reviews | Active since Feb 2013
06 Jun 2019, 07:44
MTN bad service and products not working
Service pathetic - we suppose to get at some ridiculous rate 5 sims use under a contract and we keep getting errors and the staff have no care to help . We getting billed but have no benefit . What is happening at MTN as service pathetic .
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MTN South Africa's replyOfficial
07 Jun 2019, 09:12Good day Olga,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation you indicated your matter is in the process of being dealt with by our colleagues and were not prepared to explain the issue.
Warm regardsMazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation you indicated your matter is in the process of being dealt with by our colleagues and were not prepared to explain the issue.
Warm regardsMazwi ZumaComplaints Analyst
MTN South Africa's reply07 Jun 2019, 09:12
Official
Good day Olga,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation you indicated your matter is in the process of being dealt with by our colleagues and were not prepared to explain the issue.
Warm regardsMazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation you indicated your matter is in the process of being dealt with by our colleagues and were not prepared to explain the issue.
Warm regardsMazwi ZumaComplaints Analyst