MTN BAD SERVICE AGAIN!

WOW JUST LOOKING AT THIS COMPLAINTS ABOUT MTN I AM ACTUALLY NOW GLAD I AM WRITING MY COMPLAINT. I have been to Clearwater Mall's MTN branch twice in this month of October, trying to do a swim swap with my husbands contract which is in Cape Town. Doing all this with 1 year old twins and my elder son. I was treated very unfriendly and unhelpful the first time, and this past weekend, even worse!!! I had all the documentation they requested, but still that wasn't good enough. I just went to Morningside MTN branch, and they were more than happy to assist me with the same documentation but were offline unfortunately. The branch in Clearwater is very unprofessional and very unhelpful and more UNFRIENDLY. Better, after that I went to Vodacom and as always, best service and most friendly staff ever! MTN is really busy loosing customers. So I have now tried to call them, nobody is picking the phone up after 6 minutes of holding on, and I left a message on their website, and sure enough and guaranteed, they will not phone me back.