Mtn bad service

I bought a 1g hourly data bundle from MTN. This was around 12am whilst downloading a out of bundle message appeared. Firstly my content was about 500mb and here I am out of data. I called 135 spoke to jabulani mahengeni was advised will do a reset and the website are over charging me at that time I still had a remainder of 199mb. Spoke with ayanda mathunulo, phindile thillaza same stories do a network reset should wait 5 minutes switch of my phone I advised phindile that my bundle is about to expire and I'm worried said it's fine they will just reset bundle for me was like okay sure no problem. Called again frustrated still unable to download whilts I already paid R30 for something I am unable to use. Here's the thing also these guys sounded so sleepy could just hear they busy napping. Spoke with nokubonga ngtodo was told no need to log problem will take 24hrs to resolve. What?????? 24hrs???? Was just told they will just reset bundle. Person has no customer service expertise. Talking over me. Spelled my name and surname over two different occasions don't know what he was doing first time around ND this is all happening at 1am. Disappointing, unprofessional manager on site phindile Tele where were you.

Just wanna say I'm switching networks