CA
Clint A
1 reviews | Active since Oct 2013
21 Apr 2015, 17:47
MTN BAD SERVICE
MTN has to be the biggest waste of time when it comes to customer support they do not do what they say they will when the customer needs some thing. But they are very quick to stop your phone when you do something wrong i have phoned 5 times for an itemized bill and was told i would get it in 48 hrs then told in 25 hrs and told again 2.5 hr that was 4 days ago. Can some form an MTN department that dose do some work Please Call me on ***
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Replies (1)
MTN South Africa's replyOfficial
05 May 2015, 11:41Hello Clint Aver,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have emailed your itemized bill as per your request.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have emailed your itemized bill as per your request.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply05 May 2015, 11:41
Official
Hello Clint Aver,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have emailed your itemized bill as per your request.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have emailed your itemized bill as per your request.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,