MTN bad service

<p>Hi</p> <p>my simcard was damaged on Frday the 31st of March and i bought the new simcard , i phoned mtn for a simwap and i waited for 24hrs and it was not done , i did it again on the 1st as the consultant didnt know what was the problem and he said we must do the new simwap on the 1st of April and after 24hrs nothing was done , on the 3rd i phoned again they said their system is been down and so all the one i have done has been declined i must do the new one up to now Sim swap was not done , I have bought a new simcard still nothing has been done , am so stressed as i have not paid my sim swap due to poor service from MTN consultants and the sad part i have been using this no ********** 478 for the rest of my life and mtn is just a **** while they eat soo much of our airtme.</p>